FAQ
Frequently Asked Questions
SHIPPING
How long will it take to receive my package?
Our delivery time is 5-12 days from the time the package is shipped. We aim to ship packages every weekday. Please note that there may sometimes be delays due to high pressure at the carrier.
Which shipping carriers do you use?
We use DHL, Postnord, Earlybirds, Citymail to deliver our products.
PRODUCT
Can I return my product?
Of course, you can return your order. Send an email to Infokontaktaoss@gmail.com to receive return instructions.
The product is out of stock, when will more be available?
We always try to keep stock so you can order from our website. But sometimes we experience higher demand than expected. If you want to be updated on when the product you are interested in is back in stock, you can subscribe to our newsletter.
OTHER
Any questions?
If you have any questions, please feel free to contact us at Infokontaktaoss@gmail.com